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GENERAL MEMBERSHIP |
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How do I become a member of the
Pluckers Club? |
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You can join at any
Pluckers. You should fill out and sign the enrollment
form. A Customer Specialist will be happy to activate your membership. |
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Does it cost anything to become a member? |
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There is a one-time fee of $20.00 to join the Pluckers Club. There are no ongoing membership fees - just make one qualifying purchase per calendar year to continue your membership. Pluckers Club Lite Membership is free.
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Who can join the
Pluckers Club? |
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Pluckers Club
membership is available to all customers
at least 13 years of age. |
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Can I use my
Pluckers Club
membership at all
Pluckers
locations? |
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Pluckers Club
membership can be used only at participating stores.
Participating stores include: South Lamar, Rio Grande, Research, Lakeline, Round Rock, Killeen, Dallas and Baton Rouge. |
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When does my membership expire? |
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Your membership is valid as long as you make a qualifying purchase within 18 months. If no such purchase is made, Pluckers
has the right to cancel your membership and your points will be forfeited. |
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How do I change my contact information? |
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Sign in at
http://www.pluckersclub.com/
go to My Profile, then click on Update Your Profile.
Once there, you can add or update your personal information. |
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How do I cancel my membership? |
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Please email us at
pluckers@pluckersclub.com. We are sorry to lose you, but we respect
your decision. |
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Will my membership information be shared with other companies? |
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Pluckers
does not sell or rent your personal information to third parties.
For more information, please read our complete
Pluckers Club
Terms and Conditions at http://www.pluckersclub.com/, section These are the Rules. |
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What do you use my information for? |
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Your personal information is only used to keep your membership updated and to better
serve you. |
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Why do you need my e-mail address? |
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When you provide your e-mail address,
we can notify you quickly of exclusive, last-minute
offers for members. |
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MEMBER ID, CARD AND PASSWORD |
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Where can I find my Member ID Number? |
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Your 16-digit Member ID can be found on your membership card. |
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How do I sign in? |
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You can sign in at
http://www.pluckersclub.com/
by entering your card number followed by your password. |
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What is my password? |
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Your password is a personal code that lets you access all the member features of
this site. |
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How do I change my password? |
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Sign in at
http://www.pluckersclub.com/
go to My Profile, then click on Change Your Password. |
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What if I forget my password? |
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Please go to
http://www.pluckersclub.com/and
click on Forgot your password? You will be asked to enter your card number and date of birth. Once you have done so, a temporary password will be sent to your registered email address. If you do not have a registered email address, no problem. Please email us at
pluckers@pluckersclub.com |
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What should I do if I've lost my card? |
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You can go into any Pluckers to request a card replacement. Your reward balance will be transferred to your new card. The card replacement fee is $5.00 for Pluckers Club cards.
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POINTS |
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How do I earn points? |
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As a member of
Pluckers Club
you'll earn 1 point for every $1 you spend at
Pluckers. As a member of Pluckers Club Lite
you’ll earn 1 point for every $4 you spend at
Pluckers.
Simply show your
membership card in store. Earn additional points through special offers and promotions. |
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When can I begin to earn points? |
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You can begin earning points immediately after enrolling in the program. |
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How do I keep track of my points? |
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Sign in at
http://www.pluckersclub.com/
and go to My Balance to check your points and account
activity. |
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What if I forgot to show my card when I made a purchase? |
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It's easy to make sure you earn points on all your purchases. Just keep your receipt,
sign in at
http://www.pluckersclub.com/
and select Claim Missing Rewards from the Main Menu. You can
then claim your missing rewards by entering the required information from
your sales receipt. |
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What do I do if I think there is an error in my points? |
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Contact us via email at
pluckers@pluckersclub.com. |
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Do my points expire? |
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Points do not expire unless you do not make a qualifying purchase within 18 months.
If no such purchase is made,
Pluckers
has the right to cancel your membership and your points will be forfeited. |
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What happens to my points when I return an item? |
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The points you earned for that purchase will be deducted from your account. |
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