Eligibility

You may become a member ("Member") in Pluckers Club or Pluckers Club Lite program ("The Program") by filling out an enrollment application. Members must be legal residents of the United States and at least 13 years of age.

Program Benefits and Points

The program is available to customers in 2 different variants or levels: Pluckers Club and Pluckers Club Lite.The current benefits of each level will be permanently stated on the program website: www.pluckersclub.com. The program’s applicable benefits may be cancelled, discontinued or modified at any time by Pluckers without prior notice. Applicable benefits may include:

•Free food at Pluckers.
•Food and/or drink specials
•Invitations to special events and/or store openings.
•Program information via e-mail and/or SMS.
•Special prizes ("Annual & Lifetime Benefits") awarded to members who reach a specific number of points accumulated during a calendar year and/or since their enrollment in the program.
•Earning points from qualifying purchases, redeemable for food at Pluckers.


Applicable enrollment fee for the Pluckers Club membership is $20 (Twenty dollars). Pluckers Club Lite membership is free. In the event that a Pluckers Club member loses his / her card, a card replacement fee of $5 (Five dollars) will apply.

No card replacement fee will apply to Pluckers Club Lite members.
Members earn points per each dollar ($1) spent on qualifying purchases at participating Pluckers stores in the United States. Delivery orders are also considered as qualifying purchases as long as the member identifies him/herself with his/her Pluckers Club or Pluckers Club Lite card number. The number of points a member will earn with each qualifying purchase will vary depending on the specific member level and on current rules and promotions.

Alcohol consumption is excluded from qualifying purchases. Qualifying purchases must be made with the Pluckers Club membership card in order to be eligible to earn points. Points are awarded on net purchases (all food/drink/merchandise purchases less any returns) made with the Pluckers Club membership card.

Members may not earn points from gratuities paid. Points also can not be used to pay for gratuities. Personal purchases as well as corporate orders or purchases made for business purposes will be considered qualifying purchases for which a Member may accumulate points. Earning points is limited to 1 program member per table. For every 100 (one hundred) points accumulated, member will have the right to redeem them for $10 in food and drinks at participating Pluckers locations. Points may be redeemed exclusively in multiples of 100 (one hundred) points. Points may not be redeemed in the same purchase in which they were earned. Points may only be redeemed in their next purchase. Change or cash back will not be given for purchases paid with points (points redemption). Points are issued for promotional purposes only when qualifying purchases are made, have no fixed value, cannot be redeemed for cash and may not be transferred or assigned in any manner to any other individual, trust, or estate. Members must present a photo ID to redeem points and/or to receive free food and drinks (as result of their Program membership benefits) at participating Pluckers Stores. The transfer of points or other program benefits for value (whether by sale or exchange of goods or services) by a Member is prohibited. Any points, coupons or benefits that Pluckers deems in its sole discretion to have been sold, transferred or assigned in violation of these terms and conditions may be canceled or confiscated without notification. Pluckers reserves the right to cancel any member’s points balance if member’s account has shown no activity over a period of 18 months or more. Purchases paid with points (point redemption) will not earn points except to the extent that the purchase amount exceeds the amount paid with such points. Points issued under the program may be subject to tax liability. Any tax liability, including disclosure, connected with the receipt or use of points is the sole responsibility of the Member. Purchases made prior to the member’s enrollment in the program are not eligible to earn points. Pluckers must be notified of any account discrepancies within the calendar month in which the transaction occurred, after which no adjustments will be performed.

Privacy and Confidentiality

Members agree that their personal information provided and/or generated as result of their participation in the Program may be used by Pluckers for marketing, promotional and/or service purposes.

In order to apprise our Members of their membership status as well as new benefits that are available to Program Members, Pluckers may from time to time send members certain program information, including printed, e-mail and SMS marketing messages, which will inform them of special offers and products Pluckers believe would be of their interest. By participating in the Program, Members consent to receive the type of information described above. Pluckers does not rent, sell, or share personal and/or transactional information about Program Members with other people or non-affiliated companies except to provide products or services members have requested, when we have their permission, or under the following circumstances:

•We respond to subpoenas, court orders, or legal process, or to establish or exercise our legal rights or defend against legal claims.
•We believe it is necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of the Program’s Terms and Conditions, or as otherwise required by law.
•We transfer information about Members if Pluckers is acquired by or merged with another company. In this event, Pluckers will notify members before information about members is transferred and becomes subject to a different privacy policy.


We limit access to personal information about Members to employees who we believe reasonably need to come into contact with that information to provide products or services to Members or in order to do their jobs.
Pluckers agrees that it shall take all reasonable measures to protect the secrecy of and avoid disclosure and/or unauthorized use of personal information provided by Members and/or generated as result of their participation in the program.

General Terms and Limitations

The Program is valid only at participating Pluckers stores in the United States. Membership is non-transferable. Members must check these Terms and Conditions for changes each time they intend to interact with the program. By enrolling in the Program, the Member agrees to the terms and conditions, rules, regulations, policies, and procedures of the program, as may be in force and changed at any time without notice. Each Member is responsible for remaining knowledgeable as to the Terms and Conditions. If member disagrees with any part of the Terms and Conditions member may not use the program in any way. Use of the program by a Member constitutes acceptance of all published Program Terms and Conditions.

The Program is not available for employees of Pluckers, its affiliates or subsidiaries. Pluckers reserves the right to terminate or suspend any Member’s membership from the program at its sole discretion. Pluckers reserves the right to void points or otherwise disqualify Members who have violated any of the Terms and Conditions of this program. Pluckers further reserves the right to modify or terminate this program, its terms and conditions, or any portion of the program at any time at its sole discretion without prior written notice. Pluckers also reserves the right to change the amount of points issued for purchases at its sole discretion without prior written notice. All offers are void where prohibited by law.

 

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